Neighbors Health Suggested Readings

The Synergist
By: Les McKeown
2017 Company Reading

Why do so many teams and groups fail to perform—achieving compromise at best and gridlock at worst?

The Visionary with big ideas and little interest in execution. The Processor who insists on putting every detail through a system, slowing things down. The Operator who just wants to end the meeting and get back to the “real work.” These three characters—’Visionary’, ‘Processor’, and ‘Operator’ (VOP)—sit at every business meeting, each battling for their competing agendas and together blocking the way to real progress. The cost to organizations in lost productivity is exorbitant.

What does it take to end this gridlock? In THE SYNERGIST: Leading Your Team to Predictable Success (Palgrave McMillan; hardcover; January 2012), best-selling author Les McKeown argues that every successful team includes a critical fourth player—the Synergist—who can take all three: the bold dreamers, the pragmatic realists, and the systems designers; and knit them together into a dynamic, well-rounded team. Most importantly, according to McKeown, author of Wall Street Journal best-seller Predictable Success: Getting Your Organization on the Growth Track—and Keeping It There, the Synergist is a role anyone can learn.

While most attempts at teamwork improvement deal only with the symptoms of group dysfunction such as distrust, poor communication, and fear of change, in THE SYNERGIST, McKeown addresses the root cause: the innately unstable Visionary-Operator-Processor triangle. Because each of the three styles’ motivations, views, and goals are incompatible, without a Synergist every team will eventually implode, gridlock, or underperform. Only the Synergist can put aside their own agenda and interpret the language of different personalities, capture the best from each person, and put the good of the enterprise ahead of their own ego. McKeown—who has used techniques presented in THE SYNERGIST in his consulting with Harvard University, T-Mobile, American Express Financial Services, The US Army, Chiron Corporation, Pella Corporation, Microsoft, United Technologies Corporation, and more—shows how any individual can fill this critical role, whether or not they’re the formal leader of the group. With thought-provoking self-assessments and an extensive ‘Synergist Toolkit’, he teaches how anyone can learn to be an effective Synergist by recognizing the vital signs of ineffective teamwork and making the right interventions at those pivotal moments.

Start With Why
By: Simon Sinek
2016 Company Reading

Simon Sinek is leading a movement to build a world in which the vast majority of us are inspired by the work we do. Millions have already seen his video on about the importance of knowing why we do what we do. Start with Why takes the concept even deeper.

Any person or organization can explain what they do; some can explain how they are different or better; but very few can clearly articulate why. WHY is not about money or profit – those are results.WHY is the thing that inspires us and inspires those around us.

From Martin Luther King, Jr. to Steve Jobs to the Wright Brothers, Start with Why shows that the leaders who inspire all think, act, and communicate in the exact same way – and it’s the complete opposite of what everyone else does. Drawing on a wide range of real-life stories, it provides a framework upon which organizations can be built, movements can be led, and people can be inspired – and it all starts with WHY.



is to MAKE

by providing extraordinary care through dedicated focus on our patients, culture and community with A VISION to be The Best Neighbors Ever.


reflect our passion for providing extraordinary patient centered care that delivers on our PURPOSE to MAKE LIVES BETTER every day.