We would like to provide you with the difference between Standard Hospital ERs, Urgent Care Clinics, and an emergency room like Neighbors. Emergency Rooms are equipped and staffed to treat complex medical emergencies.
View ER vs Urgent Care Comparison Chart »
FREESTANDING ER BENEFITS:
- Open 24/7
- Minimal Wait Time
- Local, Board Certified physicians
- Experienced ER Registered Nursing Staff
- Private Exam Rooms
- Freestanding Emergency Care Facility
- Comparable Rates
- X-Ray/CT Scan/Ultrasound
- Onsite lab services with immediate results
- IV Fluids/Antibiotics
- and Much More!
- Serious Infections
- Sports Injuries
- Rashes/Allergic Reactions
- Fever/Flu/Severe Cough
- Concussions/Head Injuries
- Chest Pain
- All Adult & Pediatric Emergencies
All Neighbors locations are now in-network with BlueCross BlueShield, Aetna, and Cigna, and accept Medicare through an affiliation with Altus Baytown Hospital.
Federal and State laws protect your access to emergency care regardless of your current insurance status. These laws also protect your ability to access affordable emergency care by allowing Neighbors Emergency Center to bill at your current in-network rates to limit your out of pocket expenses.
This is a result of the Affordable Care Act protecting your decision to seek emergency care deeming emergency services an essential health benefit.
Co-pays, Co-insurance and deductibles apply as in traditional hospital based emergency departments.
At Neighbors Emergency center we do not practice balanced billing. This means that we will not send you a bill for the outstanding balance not covered by your insurance carrier, other than the amounts associated with your copay, deductible, and co-insurance.
Neighbors Emergency Center will work with individuals without insurance to limit their out of pocket expenses.
At Neighbors we understand that healthcare billing can often be a complicated, drawn-out, confusing process which is why we are available to assist you with any of your billing concerns. You will never be subjected to hidden costs or fees due to our transparent billing practices. Please call us at 346.324.5100 ext. 5008, and we will be happy to answer any questions you may have.
If you are experiencing difficulties in dealing with or understanding your health insurance company, or if your insurance company refuses to pay for your emergency treatment, please call us at 346.324.5100 ext. 5008.
Our overall experience was great! The whole team last night 11/21 was very nice and attentive. So happy we ended up going there! SN: my son drew is much better today, & he will not let his new friend teddy bear go! Thanks for the bear!– Detra