ER & Hospital in Livingston, TX

Formerly known as Exceptional Emergency Center

Your 24/7 trusted ER + Hospital — Fast, Expert Care When You Need It Most

Wait Time: 15 minutes or less

*Average door-to-provider time reflects historical data from the past April‘26–June’26. Individual experiences may vary depending on medical urgency and patient volume.

A smiling male doctor shakes hands with a patient at Neighbors Emergency Center, conveying a sense of care and professionalism.

Find the Fastest Route to Emergency Care

Clear directions to help you reach us without delay when every second matters.

Our Services

Emergency Care

Why Choose Neighbors Regional Hospital

Neighbors Regional Hospital, Livingston stands as a trusted healthcare provider for the community of Livingston, Texas. We offer around-the-clock emergency medical services, ensuring timely and high-quality care for individuals in critical situations. Neighbors Regional Hospital Livingston is a trusted, dependable choice for urgent medical care, including emergency room services for both adults and pediatrics. Equipped with advanced technology and highly trained staff, we handle all emergencies, from minor injuries to life-threatening conditions.

Spacious lobby of Neighbors Emergency Center featuring a reception desk and comfortable seating areas.

Areas We Serve

Insurance And Billing Information

We welcome all private insurance plans. While we are considered an out-of-network provider, federal and state laws require insurance carriers to process emergency medical treatment at in-network benefit levels when your condition qualifies as an emergency. You can rely on the prudent layperson standard to determine if your situation meets emergency criteria. We encourage you to review your insurance policy to understand your co-pays, deductibles, co-insurance, and other financial responsibilities. You may receive separate bills from the facility and from physicians (e.g., emergency physician, radiology). We are unable to bill Medicare, Medicaid, or Tricare at our Livingston facility due to federal regulations. Although we do not participate in or contract with any in-network payors, federal and state protections ensure coverage for true emergency conditions.

Pay Your Bill Online
Neighbors Regional Hospital is pleased to offer you the convenience of online bill pay.

Discover What Others Are Saying About Us

Don’t just take our word for the quality of our care and service. Hear directly from patients who entrusted us during their most critical moments by reading through their experiences.

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Kaden profile picture
Kaden
12 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Dr Hatch is a new doctor at this er and took extremely good care of my wife. My wife has an extremely bad phobia of anything involving health care and he made her feel extremely comfortable which no doctor has ever been able to do before. He was kind and patient and didnt make her feel judged. My wife made a comment saying she wished every doctor was like him! The wait time was short and the rest of the staff were great as well. I highly recommend this place for anything from emergencies to simple urgent care needs much better than the "urgent care" facilities in the area. If I could give more than 5 starts I would. THANK YOU DR HATCH FOR MAKING MY WIFE FEEL AT HOME
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Dan Nettles profile picture
Dan Nettles
25 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I am honestly jealous of all of these positive reviews. I waited hours and no one seemed to want to provide anything approaching a decent level of care.
Posted on Google Google
Andie Price profile picture
Andie Price
34 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Walked in on a Sunday morning severe breathing problems. Front Desk gave immediate help. Very professional. The Entire Staff was very professional and so Nice. Ended up have to stay overnight was taken care of constantly. Was very happy I chose to seek care at that facility. The entire staff was amazing!
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Bryan Carter profile picture
Bryan Carter
35 days ago
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The experience was exceptional plus I was in and out and one of the staff members Jared was really helpful and will be the reason I’ll be coming back if needed.
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mel swiger profile picture
mel swiger
57 days ago
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If you are looking for compassion, expertise, showing how they care for you and that they worry about how you feel if there's anything more they can do for you, then Regional Hospital in Livingston is the place to go. No matter what shift you go on they all compliment each other and work with each other instead of against each other and honestly do care about your welfare. I will always recommend them to everybody.
Posted on Google Google
Sharon Usher profile picture
Sharon Usher
65 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Posted on Google Google
Melanie Bradshaw profile picture
Melanie Bradshaw
69 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Dr. Algilani, Bradley, RN, the receptionists and Ginger all were absolutely phenomenal. I have not seen this type of compassion, care, and professionalism from hospital ER professionals in a long time. From the time we walked through the door until the time we walked out the team at the facility was spot on! Thank you to Altus Community Healthcare for being so selective in your hiring process to give the exceptional care to my 80 year old MIL as we were 4 hours from home on our first day of vacation. You made our first day of vacation that was a bad day end as a pleasant experience because your team cared. Please keep making a difference in other peoples lives. I highly recommend this ER/Hospital for the care of your loved one.
Posted on Google Google
Keira Hester profile picture
Keira Hester
70 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They wouldn't run an EKG on my son who just had a seizure. He has family history of seizures on both sides of his family, and all they did was have him sleep. They also stated that he had a seizure due to a fever, he wasn't running a fever at all. These "professionals" wouldn't listen to me, someone who is knowledgeable about seizures, and who ALSO has training in the medical field. They kept trying to give any excuse in the world to try to justify why he had a seizure, but wouldn't run an EKG on him. I would never take my children here again, this was a horrible experience, and I won't be surprised if this hospital shuts down in the future.
Posted on Google Google
nora ballatore profile picture
nora ballatore
76 days ago
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I went in from food poisoning from salmon. I was seen immediately by staff and everyone from the front desk to my room made me feel well taken care of. Dr. A is wonderful and such a caring doctor is hard to find these days. I recommend Neighbor Regional Hospital!
Posted on Google Google
Brittni Ibison profile picture
Brittni Ibison
77 days ago
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The staff/ nurses are are very friendly but the provider is very rude. He literally wouldn't let me finish talking , walked out of the room right in the middle of me telling him something.

Frequently Asked Questions

01

What insurance plans does Neighbors Regional Hospital accept?

We will bill all insurance carriers, including Blue Cross Blue Shield (BCBS), Medicare, UnitedHealthcare, Cigna, and other commercial insurance providers. Your claim will be processed according to your insurance benefits and coverage level, which may help reduce your out-of-pocket costs. Please contact our office to verify your specific insurance coverage before your visit. Coverage and benefits vary depending on your individual insurance plan and network agreements. Patients are encouraged to contact their insurance provider directly to confirm emergency room coverage and benefits.

02

Can I be seen without insurance?

Yes, emergency medical care is provided regardless of insurance status. Patients may receive treatment without insurance through our self-pay or cash-pay option. We offer affordable self-pay rates and can discuss available payment options before your visit. Contact Neighbors Regional Hospital Livingston to learn more about payment options or emergency care services.

03

What should I bring for insurance verification?

Patients should bring a valid insurance card, government-issued photo ID, and any required insurance documents for verification purposes. These items help ensure a smooth check-in process at Neighbors Regional Hospital Livingston, allowing our staff to verify coverage and assist with billing efficiently. Our team is available 24/7 to provide support with insurance verification and emergency care needs.

04

What emergencies are covered at Neighbors Regional Hospital?

Neighbors Regional Hospital Livingston provides emergency services for patients who are evaluated and treated for emergency medical conditions through physician evaluation and appropriate medical assessment. Services may include emergency physician visits, diagnostic testing, imaging, laboratory services, treatment, observation, inpatient care, and outpatient services when needed. Coverage depends on the specific insurance carrier, plan benefits, and eligibility requirements. Patients should confirm their emergency room benefits with their insurance provider to help understand potential out-of-pocket costs.

05

Does Neighbors Regional Hospital treat personal injury and motor vehicle accident (MVA) cases?

Yes, Neighbors Regional Hospital Livingston provides emergency care for personal injury and motor vehicle accident (MVA) cases. Comprehensive evaluation, treatment, diagnostic services, and medical documentation are available to support eligible insurance or accident-related claims. Please contact our office before your visit if you have questions regarding your claim, coverage, or billing process.

06

Can I go to Neighbors Regional Hospital if I have Workers’ Compensation Insurance?

Yes, Neighbors Regional Hospital Livingston evaluates and treats patients for work-related emergency medical needs. Coverage and benefits may vary depending on the Workers’ Compensation plan and claim requirements. Please bring your claim information, employer details, and any required authorization documents to help ensure smooth processing and verification support.

Get Emergency Care in Livingston

We look forward to providing fast and accessible care to our neighbors in Livingston.

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Neighbors Emergency Care - Livingston
Open 24 Hrs – Wait Time: 15 minutes or less
Questions? Call: