Emergency Room in Amarillo

Name: Neighbors Emergency Care
Brand: Neighbors Regional Hospital
Rating: 4.6 (223 reviews)

Your 24/7 trusted ER—Fast, Expert Care When You Need It Most

Wait Time: 15 minutes or less

*Average door-to-provider time reflects historical data from the past April‘26–June’26. Individual experiences may vary depending on medical urgency and patient volume.

Find the Fastest Route to Emergency Care

Clear directions to help you reach us without delay when every second matters.

Our Services

Emergency Care

Our 23-hour observation service offers extended monitoring and medical attention without requiring a full overnight hospital stay.

Inpatient Care

We offer inpatient services that include admission and overnight care, allowing for continuous monitoring and extended medical support.

Blood Clot
Diabetic Emergency
Cardiology
Trauma Injuries
Fracture
Chest Pain
Respiratory Distress

Why Choose Neighbors Regional Hospital?

Neighbors Regional Hospital – Amarillo stands as a trusted healthcare provider for the community of Amarillo. We offer around-the-clock emergency medical services, ensuring timely and high-quality care for individuals in critical situations.

From minor injuries to life-threatening conditions, Neighbors Regional Hospital – Amarillo is fully equipped to handle a wide range of emergencies. With our advanced medical technology, highly trained staff, and a patient-centric approach to emergency room care, we strive to serve our community as a trusted and dependable choice for urgent medical care.

Areas We Serve

Insurance and Billing Information

No Surprise Medical Bills

We welcome all private insurance plans. While we may be considered an out-of-network provider, state and federal laws require insurance carriers to pay in-network benefits for emergency medical treatment.

You can use a prudent layperson’s standard to determine if your situation qualifies as an emergency. It’s important to review your insurance policy to understand your co-pays, deductibles, co-insurance, and other financial responsibilities. You may receive separate bills from the facility and from physicians (e.g., emergency physician, radiology).

Pay Your Bill Online
Neighbors Regional Hospital is pleased to offer you the convenience of online bill pay.

Neighbors Regional Hospital – Amarillo

Discover What Others Are Saying About Us

We take pride in the care and service we provide, but you don’t have to just take our word for it. Read through the experiences of patients who have trusted us during their most critical moments.

       
   Neighbors Regional Hospital: Amarillo Regional Hospital
   278 Google reviews 
  Write a review 
 
 
 
   
 
 
      Posted on Google  
   
   Dunkle 
 26 August 2025
 
 
 Trustindex verifies that the original source of the review is Google. The team here is amazing! We saw a doctor immediately after checking in. They keep us updated through our visit and were extremely polite.
      
 
 
 
 
     Posted on Google  
   
   Jason 
 27 July 2025
 
 
 Trustindex verifies that the original source of the review is Google. This hospital is full of caring and knowledgable staff that is so easy to talk with.  This is the perfect team to help people that are experiencing some medical battles in a way that can reduce the stress of the situation.  You don't feel like a number like can be at the larger hospitals because they work with their hearts.  They take the time to look you over.  When I arrived, immediate kindness was felt.  Cole and Stephanie started me out with just a positive approach.  They know what they are doing!  Chelsea came in a started the IV on the first attempt and continued the kindness.  Dr. Gregg was in depth and you could read the deep thinking going on to find the source of the abdominal pain.  Through the contrast CT scan, Stephanie explained the procedure which helped make sure I kept calm and did things properly.  After that, the results showed that I had diverticulitis.  When it was found that no surgery would be needed, I chose to stay overnight at this hospital because of the remarkable staff.  Through the night, Cole and Chelsea were working hard to keep track of the necessary IV work while keeping their friendliness.  When my blood sugar was tested, becuase I am diabetic, the positive treatment continued.  The next morning, Becca came in to relieve Cole and Chelsea.  Becca was also easy to talk to and explained what I needed to do to show if I would be healed enough to be released.  Becca would check on me and ask if anything was needed and got be started on the clear liquids again.  Lenora was so friendly was she came in to take blood for the tests.  Dr. Gregg checked on my condition.  I explained how thankful I was that Dr, Gregg had done such an excellent job and the antibiotics lowered my pain level from severe to very low.  When Dr. Walsh had come in after Dr. Gregg, he continued to check on my status and explained the changes that will be needed since diverticulitis is now a part of me.   I am very grateful for the treatment, knowledge and true compassion that is shown by this staff.  Kindness makes the healing faster.  Thank all of you for your remarkable hearts and intelligent minds!
      
 
 
 
 
     Posted on Google  
   
   Jerry and Nayoma Cooper 
 24 April 2024
 
 
 Trustindex verifies that the original source of the review is Google. Recently, my husband went to the Exceptional Emergency Care on 2105 Western St. in Amarillo. We were in town seeing family. This is the second time he has gone here and once again his experience was top notch. Everyone on his care team was professional and kind. We highly recommend this facility due to their caring staff.
      
 
 
 
 
     Posted on Google  
   
   Tommy McFarlin 
 19 February 2024
 
 
 Trustindex verifies that the original source of the review is Google. They have been the best team and very good while we were in here
      
 
 
 
 
     Posted on Google  
   
   BP PITT 
 31 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Back pain , facility was super clean ,Dr Hailey super nice very punctual! Nurse Jentng very kind , helpful ,and amazing at giving shots. Radiologist Veyla was very kind and professional. She even gave me a warm blanket so i wasnt cold during my mri scan. Lady at the front desk was kind and professional too ! ❤️thank you all!  I would give them 7stars but they only allow 5. Thank you for bening kind and understanding in my time of terrible pain.
  
 
     Posted on Google  
   
   Jen Estrada 
 19 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Excellent care for my Dad. Dr. Fernando was exceptionally skilled at communicating with him since he was initially reluctant to receive care. The whole staff went above and beyond.
  
 
     Posted on Google  
   
   Sally Duckert 
 19 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. Neighbor Regional Hospital is the best E.R. my husband and I have ever been to.  The staff is absolutely friendly  and Knowledgeable and the Doctor was above and beyond knowledgeable and explained EVERYTHING!!!! about my husband’s high blood pressure to us better than any Doctor in an office or Hospital or E.R. facility we have  ever been to.  The wait time was less than 15 minutes.  We definitely would definitely recommend Neighbors Regional Hospital to everyone we know!
  
 
     Posted on Google  
   
   Michael Johnson 
 9 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. They did a great job of taking care of my mom. The nurse Jill was very kind and accommodating. Dr. Walsh did a great job of explaining the results and answering questions. Seneca, Jesus, and Linda were all very nice too. This is a good place to visit.
  
 
     Posted on Google  
   
   Charlina Contreras 
 4 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. very well taken care of x-ray  tech very friendly. Was very cautious of the pain in my arm and ER nurse Jill was very gentle and patient with me very caretaking explained everything very clearly dr. Hailey was great
  
 
     Posted on Google  
   
   Estela Flores 
 1 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. Had to bring my mom here and boy they staff is nice and friendly . Doctor is very professional. They did xray and cat scan too .
  
 
 
  
 
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Frequently Asked Questions

What insurance plans does Neighbors Regional Hospital accept?

We will bill all insurance carriers, including Blue Cross Blue Shield (BCBS), Medicare, UnitedHealthcare, Cigna, and other commercial insurance providers. Your claim will be processed according to your insurance benefits and coverage level, which may help reduce your out-of-pocket costs. Please contact our office to verify your specific insurance coverage before your visit. Coverage and benefits vary depending on your individual insurance plan and network agreements. Patients are encouraged to contact their insurance provider directly to confirm emergency room coverage and benefits.

Can I be seen without insurance?

Yes, emergency medical care is provided regardless of insurance status. Patients may receive treatment without insurance through our self-pay or cash-pay option. We offer affordable self-pay rates and can discuss available payment options before your visit. Contact Neighbors Regional Hospital Amarillo North to learn more about payment options or emergency care services.

What should I bring for insurance verification?

Patients should bring a valid insurance card, government-issued photo ID, and any required insurance documents for verification purposes. These items help ensure a smooth check-in process at Neighbors Regional Hospital Amarillo North, allowing our staff to verify coverage and assist with billing efficiently. Our team is available 24/7 to provide support with insurance verification and emergency care needs.

What emergencies are covered at Neighbors Regional Hospital?

Neighbors Regional Hospital Amarillo North provides emergency services for patients who are evaluated and treated for emergency medical conditions through physician evaluation and appropriate medical assessment. Services may include emergency physician visits, diagnostic testing, imaging, laboratory services, treatment, observation, inpatient care, and outpatient services when needed. Coverage depends on the specific insurance carrier, plan benefits, and eligibility requirements. Patients should confirm their emergency room benefits with their insurance provider to help understand potential out-of-pocket costs.

Does Neighbors Regional Hospital treat personal injury and motor vehicle accident (MVA) cases?

Yes, Neighbors Regional Hospital Amarillo North provides emergency care for personal injury and motor vehicle accident (MVA) cases. Comprehensive evaluation, treatment, diagnostic services, and medical documentation are available to support eligible insurance or accident-related claims. Please contact our office before your visit if you have questions regarding your claim, coverage, or billing process.

Can I go to Neighbors Regional Hospital if I have Workers’ Compensation Insurance?

Yes, Neighbors Regional Hospital Amarillo North evaluates and treats patients for work-related emergency medical needs. Coverage and benefits may vary depending on the Workers’ Compensation plan and claim requirements. Please bring your claim information, employer details, and any required authorization documents to help ensure smooth processing and verification support.

Get Emergency Care in Amarillo

Walk in or check in online today for immediate access to professional emergency care in Amarillo. No waiting, no stress—just the expert treatment you deserve