Emergency Room in Pasadena
Your Pasadena ER—Compassionate, Round-the-Clock Emergency Care Without the Wait
- Upfront Pricing
- Insurance Accepted
- Easy-to-Read Bills
- Compassionate Care
*Average door-to-provider time reflects historical data from the past April‘26–June’26. Individual experiences may vary depending on medical urgency and patient volume.
Find the Fastest Route to Emergency Care
Clear directions to help you reach us without delay when every second matters.
Our Services
Emergency Care
- Abdominal Pain
- Flu
- Allergy
- Back Pain
- Nausea
- Sore Throat
- High Fever
- Knee Pain
- Urinary Issues
- Ear Ache
- Compassionate care for
- Infants
- Toddlers
- Older children
- Blood work
- Urine tests
- Rapid diagnostics
On-Site Imaging
- X-rays
- CT scans
- Ultrasound
Neighbors Emergency Center - Pasadena
Why Choose Neighbors Emergency Center in Pasadena?
Neighbors Emergency Center stands as a trusted healthcare provider for the community of Pasadena, located on Fairmont Parkway in the Fairmont Crossing shopping center. We offer around-the-clock emergency medical services, ensuring timely and high-quality care for individuals in critical situations.
From minor injuries to life-threatening conditions, Neighbors Emergency Center – Pasadena is fully equipped to handle a wide range of emergencies. With our advanced medical technology, highly trained staff, and a patient-centric approach to emergency room care, we strive to serve our community as a trusted and dependable choice for urgent medical care.
Areas We Serve
- Alta Vista Acres
- Golden Acres
- Parkwood / Bennett Estates
- Red Bluff Terrace
- Deepwater
- Sunset Terrace
- Downtown Pasadena
- Village Grove
- Parkview South
- Parkview Manor
- Burke Meadows
- Kingsdale
Insurance and Billing Information
No Surprise Medical Bills
We welcome all private insurance plans. While we may be considered an out-of-network provider, state and federal laws require insurance carriers to pay in-network benefits for emergency medical treatment.
You can use a prudent layperson’s standard to determine if your situation qualifies as an emergency. It’s important to review your insurance policy to understand your co-pays, deductibles, co-insurance, and other financial responsibilities. You may receive separate bills from the facility and from physicians (e.g., emergency physician, radiology).
We cannot bill Medicare, Medicaid, or Tricare at our facility due to federal regulations. Although we do not participate nor are connected with any in-network payor, under the protection of the Federal and State laws, you are guaranteed coverage in a true emergency.
Pay Your Bill Online
Neighbors Emergency Centers is pleased to offer you the convenience of online bill pay.
Neighbors Emergency Center - Pasadena
Discover What Others Are Saying About Us
We take pride in the care and service we provide, but you don’t have to just take our word for it. Read through the experiences of patients who have trusted us during their most critical moments.
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Rhonda P6 June 2026Trustindex verifies that the original source of the review is Google.
Such a clean facility. Peaceful waiting room Responsive personnel. Very satisfied.
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Jose Jasso12 April 2026Trustindex verifies that the original source of the review is Google.
Thank you for the excellent care you have provided to my father. I truly appreciate the dedication and professionalism shown by Dr. Ucbamichael, Nurses Amber and Greg, Radiology Technician Mike, and Admissions Representative Victoria. Your team’s attention, compassion, and support have meant a great deal to our family. Thank you all for going above and beyond.
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Daniela Larreal10 April 2026Trustindex verifies that the original source of the review is Google.
Tratan demasiado bien al paciente desde Andres en la entrada la enfermera Adriene muy amable y el Dr. Pate muy profesional y gracias a él radiologo Jesse por asistirme y ayudarme con la explicación del Dr.
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Laryssa Estrada31 March 2026Trustindex verifies that the original source of the review is Google.
Brought my daughter in as a First time patient here and I have to say I’m impressed with nurse Adrienne & Dr Patel. The service here was very good and informative. Definitely coming back here if I’m ever in need of after hour care for myself and family
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Nevaeh Paynkewicz12 March 2026Trustindex verifies that the original source of the review is Google.
I absolutely love the team here! They get me in & get me out in an efficient manner. Dr. Ucbamichael, Nurse Amber, Stephanie & Martica were all fantastic! Definitely recommend coming to Neighbors Emergency Center!
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Melisa Zepeda20 February 2026Trustindex verifies that the original source of the review is Google.
We are really grateful for the care we received at this clinic. The staff was kind, the minute we walked in, Sabrina was very professional, and made us feel comfortable. Nurse Greg and Dr. U took the time to listen and didn’t rush the visit, 5 star for the great conversation :). Thank you to Amy, our tech, for treating us with patience. Thank you all!
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Beats !12 February 2026Trustindex verifies that the original source of the review is Google.
My husband's heart was beating erratically so we took him in here....I cannot sing enough praises on the staff who attended this issue.... everyone was kind, professional, proficient, genuinely people who give credit to their profession, Carrie,Victoria, Stephanie and Dr.Patel took the greatest of care of the love of my life, when they choose to have him transported to a hospital, and I "secretly" allowed myself to break down, they still offered a caring shoulder. I haven't the words to continue, but I would reccomend this facility to everyone, n here's hoping that all the staff are as magnificent as those I mentioned. I asked for their names to be sure to let the public know.... if you have a splinter or a achy heart THEY WILL HELP 🥰😁😭😁🥰
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Zulema Lorenzo26 April 2025Trustindex verifies that the original source of the review is Google.
Excellent! They are really attentive and really casting! I certainly recomiend this place.
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J Johnson15 June 2024Trustindex verifies that the original source of the review is Google.
the moment I and my wife entered Neighbors ER. we were greeted with smiles. First meeting nurse Victoria to DR. U to x-ray tech to the discharge nurse. WAS a very comfortable and informative visit. We hope , if we ever need to visit an ER we will remember Neighbor ER.
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Yvette Marquez23 April 2024Trustindex verifies that the original source of the review is Google.
Amazing job with my 4 year old! Thank you for always being so great with the littles.
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Frequently Asked Questions
What insurance plans does Neighbors Emergency Center accept?
We will bill all insurance carriers, including Blue Cross Blue Shield (BCBS), Medicare, UnitedHealthcare, Cigna, and other commercial insurance providers. Your claim will be processed according to your insurance benefits and coverage level, which may help reduce your out-of-pocket costs. Please contact our office to verify your specific insurance coverage before your visit. Coverage and benefits vary depending on your individual insurance plan and network agreements. Patients are encouraged to contact their insurance provider directly to confirm emergency room coverage and benefits.
Can I be seen without insurance?
Yes, emergency medical care is provided regardless of insurance status. Patients may receive treatment without insurance through our self-pay or cash-pay option. We offer affordable self-pay rates and can discuss available payment options before your visit. Contact Neighbors Emergency Center Pasadena to learn more about payment options or emergency care services.
What should I bring for insurance verification?
Patients should bring a valid insurance card, government-issued photo ID, and any required insurance documents for verification purposes. These items help ensure a smooth check-in process at Neighbors Emergency Center Pasadena, allowing our staff to verify coverage and assist with billing efficiently. Our team is available 24/7 to provide support with insurance verification and emergency care needs.
What emergencies are covered at the Neighbors Emergency Center?
Neighbors Emergency Center Pasadena provides emergency services for patients who are evaluated and treated for emergency medical conditions through physician evaluation and appropriate medical assessment. Services may include emergency physician visits, diagnostic testing, imaging, laboratory services, treatment, observation, and outpatient care. Coverage depends on the specific insurance carrier, plan benefits, and eligibility requirements. Patients should confirm their emergency room benefits with their insurance provider to help understand potential out-of-pocket costs.
Does Neighbors Emergency Center treat personal injury and motor vehicle accident (MVA) cases?
Yes, Neighbors Emergency Center Pasadena provides emergency care for personal injury and motor vehicle accident (MVA) cases. Comprehensive evaluation, treatment, diagnostic services, and medical documentation are available to support eligible insurance or accident-related claims. Please contact our office before your visit if you have questions regarding your claim, coverage, or billing process.
Can I go to the Neighbors Emergency Center if I have Workers’ Compensation Insurance?
Yes, Neighbors Emergency Center Pasadena evaluates and treats patients for work-related emergency medical needs. As a freestanding emergency center, coverage and benefits may vary depending on the Workers’ Compensation plan and claim requirements. Please bring your claim information, employer details, and any required authorization documents to help ensure smooth processing and verification support.
Get Emergency Care in Pasadena
Walk in or check in online today for immediate access to professional emergency care in Pasadena. No waiting, no stress—just the expert treatment you deserve